Shipping policy

Effective date: July 22, 2026

Order processing

Orders are usually processed within 2–5 business days, excluding weekends and holidays. High-volume periods, address verification, product availability, or supplier delays may require additional time. We will contact you if a material delay affects your order.

Shipping rates and delivery estimates

Available shipping methods, charges, and current delivery estimates are shown at checkout when available. Delivery dates are estimates, not guarantees. Items in one order may arrive in separate packages.

Tracking and address accuracy

Tracking information is sent by email when available. Customers are responsible for entering a complete and accurate delivery address. Contact us immediately if a correction is needed; changes are not guaranteed after processing or fulfillment begins.

Carrier delays, loss, and damage

Carrier, customs, weather, and other events outside our reasonable control can delay delivery. Email deydreamscontact@gmail.com if tracking has not moved for 10 business days, an order is marked delivered but cannot be located, or a package arrives damaged. Report damage or an incorrect item within 7 days of delivery and include the order number and clear photos when possible.

International delivery

If international shipping is offered at checkout, the customer is responsible for import duties, taxes, and customs charges unless checkout states otherwise. Customs processing can affect delivery time.

Contact

Deylin Lucas
363 Blackburn Pl
Joppa, MD 21085
United States
deydreamscontact@gmail.com